A Smoother Experience for Your Patients: What’s New in Online Booking & Patient Portal
We’re always looking for ways to enhance your patients’ experience, and our latest updates to Online Booking and the Patient Portal, fully integrated with EXACT, do just that. These improvements are designed with accessibility, convenience, and clarity in mind, ensuring every interaction with your practice feels simple and stress-free.
What’s New?
A more user-friendly interface when booking appointments or completing forms online. Here's what to expect:
A More Accessible Online Booking Experience
We’ve made it even easier for patients to find and book appointments, particularly on mobile devices:
✅ Simplified Booking – Book appointments securely in just two easy steps.
📱 Mobile Friendly – A responsive design ensures a smooth experience across all devices.
👀 Enhanced Accessibility – A refined colour scheme and screen reader optimisation support patients with visual impairments.
📍 Contact Options – Integrated Google Maps and clear ‘Contact Us’ buttons help patients find you easily.
Patient Portal Just Got an Upgrade
Completing forms shouldn’t be a chore, and now it’s even more intuitive:
✅ Secure Form Completion – Patients can fill out forms with ease, whether at home or on the go.
👤 Improved Interface – The visual upgrades make navigation more accessible and enjoyable for all users.
What Does This Mean for Your Practice?
While your patients benefit from a refreshed experience, there’s no change to your current process. No downtime. No disruption. No additional cost.
These improvements are designed to work seamlessly in the background, keeping your workflow smooth while helping patients feel confident and in control of their care.
When Will It Launch?
We have already started rolling the updates out to practices and hope to complete the rollout in Spring of 2025, so your patients will be enjoying a more accessible experience very soon.
Our support team is on hand via Live Chat to help if you have any questions, or alternatively, if you’re interested in purchasing Online Booking or Patient Portal, reach out to our team today.
